Found signs of mice? Plan your next step.
Record what you have noticed, keep food protected and arrange an assessment if activity continues or the source is unclear. A useful mouse-control plan explains both how current activity will be addressed and what could allow it to return.
Does scratching in a wall mean mice?
Scratching, chewed packaging and droppings can indicate rodent activity, but sound alone does not identify the animal. Health Canada recommends identifying the pest because control methods differ. Note the room, time and any visible evidence; a photograph taken without disturbing material can help explain the concern.
Do not dry sweep or vacuum suspect droppings. Follow Health Canada’s rodent guidance for precautions. Keep children and pets away from affected material while you arrange advice.
If identification is uncertain, discuss a rodent inspection. A request such as “scratching beside the kitchen pipe after dark, with damaged food packaging” gives the team a clearer starting point than assuming a particular pest.
Why can mice return after trapping?
Removing an animal and preventing another entry are different tasks. Food, shelter and accessible gaps can continue to support activity. Health Canada recommends combining control with rodent-proofing and sanitation rather than relying on bait alone.
Ask which parts of the plan address existing activity and which address prevention. Our mouse control service explains the assessment and treatment approach; rodent exclusion focuses on access points. Confirm which work is included before booking.
How should you compare mouse-control quotes?
Compare the proposed work as well as the price. A visit to assess one kitchen is not the same scope as inspecting several units, monitoring activity and repairing accessible openings. Ask for the following details:
- Which rooms and exterior areas will be inspected, and what cannot be accessed?
- What treatment or monitoring is included, and how will findings change the plan?
- Are entry-point repairs included, recommended separately or outside the quote?
- How many visits are included, and what could incur an additional charge?
- Are there written warranty terms, exclusions or customer responsibilities?
EnviroGreen’s scope and availability must be confirmed for your property. This guide does not promise a fixed price, visit count or warranty.
What should you tell the team before a visit?
Share your city, property type, affected rooms, when sightings began and any earlier treatment. Mention pets, children, food-handling areas and access restrictions. Ask for preparation instructions specific to the agreed service before moving stored belongings or disturbing evidence.
What if you live in a condo or rental?
Tell the team whether a landlord, property manager or strata representative needs to coordinate access. Make clear which areas you can authorize the technician to enter. Where concerns extend into shared spaces, discuss strata pest control and who will coordinate the next steps. This does not determine who is legally responsible for payment.
How will you know whether the plan is working?
Before the visit ends, ask what to monitor, when to report an update and how follow-up decisions will be made. Keep a dated record of new sightings and where they occur. Ask before changing control devices or adding products to an existing treatment plan.
A useful update names the location and change: “new activity in the garage since Tuesday” is easier to investigate than “still a problem.” If activity returns, discuss whether the original area, an unaddressed access point or another part of the property needs assessment.
Find the right service for your property
Read about mouse control in Burnaby, pest control in Surrey or pest control in Vancouver. For other locations, see our services and areas served.
Discuss your mouse concern
Tell us what you have noticed and where. We will help clarify the appropriate service scope and appointment availability.